Hosted PBX Phone Systems

Affordable for small to medium sized businesses across FNQ

What is Hosted PBX?

Hosted PBX (Private Branch Exchange) is a cloud-based phone system that uses VoIP. It can often be referred to as Cloud PBX or Virtual PBX.

What is VoIP?

VoIP or Voice over Internet Protocol is a tech way of saying voice calls made over an internet connection rather than a traditional phone line. It’s the technology that your hosted PBX phone system is powered by and all phone lines now use VoIP.

Benefits of a Hosted PBX Phone System

Lower Costs & Straightforward Billing

No more baffling bills with confusing descriptions and hidden extras.

Your hosted PBX bill will be easy to read with clear costings that are up to 50% cheaper than the big telco suppliers.

Work from anywhere

With a Hosted PBX phone system, you can easily support remote employees. With the use of an app, you can forward calls to any phone number or device immediately.

On-Demand Customisation

Hosted PBX phone systems are easily customisable. Rerouting calls, setting up conference lines, voicemails, call recording, call backs can all be turned on or off with a quick and easy setting change – no need to sit on hold to a call centre!

Fast & Easy to Install

No more waiting on the Telstra guy to show up (or not), with hosted PBX, you just plug in your handsets and start making or receiving calls!

Reliability

As it doesn’t rely on wiring and phone lines, a hosted PBX phone system tends to have far less downtime than a physical landine.

Scalability

Is your business seasonal or growing steadily? Up or downsize your system quickly and easily and only pay for what you need.

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Who is Hosted PBX Suitable for?

Generally speaking, hosted PBX is ideal for almost any small to medium sized business that requires a reliable, easy to use phone system.

Some examples of clients we have helped include...

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Who do we use for Hosted PBX Phone Systems?

Here are just a few reasons why we chose to partner with Ring Central for our Hosted PBX Phone System Solutions:

Voted best business phone system

Business.com voted RingCentral the Best Business Phone System

Integration

With an open API, RingCentral Hosted PBX Systems integrate with more than 250 different business apps.

Affordable Solutions

RingCentral offers amazing value for money Hosted PBX Phone Systems for small to medium size businesses

Secure

Seven layers of security ensure that your phone system is protected against cybercrime.

Flexible Connectivity

The variety of connectivity options makes RingCentral versatile to suit any business.

All in one solution

All your voice calls, video conferencing and messaging in one easy to access place for all employees.

Who is Hosted PBX Suitable for?

Generally speaking, hosted PBX is ideal for almost any small to medium sized business that requires a reliable, easy to use phone system.

Some examples of clients we have helped include...

Request a Quote

FAQs

Got a question? We’re here to help.

Can I keep my existing phone number if I switch to hosted PBX?

Yes – you can keep your existing phone number(s).
What happens if my internet goes down?

In the event of an internet outage, you can quickly change a setting to receive your phone calls on a mobile device on the 4G or 5G network.
What is the call quality like via VoIP?

You won’t notice a difference between your traditional landline calls and a VoIP call. In most cases, the call quality is better via VoIP.
Do I need to buy new phones?

Depending on what type of phones you have, you may need new handsets but at FNQ Voip, we offer excellent value for money handsets that can be included with your monthly bill and are yours to keep.
What equipment will I need to switch to hosted PBX?

All you need to get setup is quality broadband internet access, a router and VoIP compatible phone handsets. If your current broadband plan isn’t suitable, we can help with a plan that is perfectly suited to your needs.
Is Hosted PBX better than On-Premise PBX?

This is a tough question. It really depends on what you are trying to achieve in respect of features, cost and ,management.
As far as cost goes in the long term an on premise PBX a will work out more cost effective as you will own the hardware, however capital cost will be higher. So it really requires an analysis of what is important to you. Both solutions are reliable.
Hosted PBX is an easier to manage solution and can provide an enhanced feature set and is more secure.